Account & sign-in
Passport settings, two-step verification, and what to do when you can't sign in.
What the date of birth is for (checking guardian connections)A player's date of birth is used as a check so that someone who only knows the persistent ID can't connect on their own. Guardians can't connect to players without a date of birth.Permanently delete your account (30-day grace period)Requesting permanent deletion starts a 30-day grace period. You can cancel it during that time. After it passes, your personal information is deleted.Change your display name, photo, and profileYou can change your display name, photo, and per-mode profile from the Passport screen.Connect guardians to a child with a persistent IDHow a guardian's NEWDIH connects to a child registered at a club. It uses the persistent ID issued by the club representative and the child's date of birth.Suspend your account (you can restore it later)If you won't be using the app for a while, you can suspend your account. Your data stays intact, and you can restore it anytime.Set up two-factor authentication (MFA)Protect your sign-in with one-time codes from an authenticator app. Be sure to save your backup codes.What is Passport (your NEWDIH account)?Passport is your personal account that stays with you even if you change clubs. It's created automatically once you sign up.
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