Permanently delete your account (30-day grace period)

Permanent deletion cannot be undone. First check whether suspending your account is enough before proceeding.

How deletion works

1. Open Passport from the menu, then open the account suspension/deletion section.
2. Request permanent deletion.
3. This starts a 30-day grace period. The screen shows the number of days remaining and the scheduled deletion date.
4. During the grace period, you can cancel the deletion.
5. After 30 days pass, your personal information is deleted.

Before you delete

• Cancel any paid plan — Requesting deletion alone doesn't stop billing (see Cancel a plan).
• If you're a club owner — The club needs to be handed over. Please contact support before deleting.
• Records you want to keep — Notes and videos cannot be retrieved after deletion.