Cancel Your Plan

How to cancel

1. Open the screen for what you subscribe to and press its Stripe button. The Stripe customer portal opens.
   • Club features: Add club features in the club menu → Manage billing (Stripe)
   • Club storage: Club storage in the club menu → Manage subscription & billing (Stripe)
   • Coach Recording: Passport Account tab → Coach Recording (Apple Watch) monthly add-on → Manage billing (Stripe)
2. Select the subscription you want to cancel, and cancel it.

What happens after you cancel?

• Once the cancellation is confirmed, the features you added beyond the free limit stop working (their screens can no longer be opened).
• This does not immediately delete any data you have already entered.
• The timing of the cancellation (immediate, or at the end of the period you've already paid for) is shown on the customer portal screen. Be sure to check this before you confirm.

Want to stop just one feature?

If there's just one feature you no longer need, it's more economical to remove that module individually rather than cancel the whole plan. Charges are settled on a pro-rated basis.

Want to stop collecting club fees?

Stopping the fees your club collects from parents is a separate operation (see Collecting Fees & Dues).