Notification Types and Settings

NotificationsLast updated 2026-08-02

Three types of notifications

TypeHow it arrives
In-app bell notificationsYou can check the list when you open the app
Push notificationsDelivered to your device even when the app isn't open (see how to set it up)
Email notificationsDelivered to your registered email address

When do notifications get sent?

  • When a mailing list message is sent
  • When a Fees & Dues reminder is sent
  • When a survey is sent
  • When a Profile change request is submitted, approved, or rejected
  • When you connect via Opponents, or a practice match offer is sent, accepted, or declined
  • When there's an event check-in
  • When someone applies through Player recruitment

Opening the settings

You can configure this on the Notifications & display tab in Passport. You can also get there from the banner shown on the mailing list screen.

If some players aren't receiving notifications
Fees & Dues reminders and similar notifications are only delivered to players who have a linked Account. For players shown as "not linked" in the roster, hand out the join link so they can link their account.

About marketing notifications

Optional items such as scouting observation, marketing notifications, aggregate analysis, and newsletters are all off by default. You can turn them on individually under Opt-in consents on the Account tab in Passport, and opting out takes effect immediately.

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